Frequently asked questions
Please contact
us if you have other questions.
Food.
Can I get kosher food in
Cuba? (Let's deal with the
most important question first.)
No. You can travel kosher-style
or bring canned foods. If kosher-style, always check to make sure
the beans are cooked vegetarian style. Be careful about soups
and all other side dishes since Cubans like to use pork in just
about everything.
Can I eat dinner
at the synagogues on Shabbat?
Depending on the synagogue, and
the time of the year, you can find from a snack to full dinner.
You will always be welcome to join the community dinner. Contact
them in advance, however.
Money.
Where do I change
my dollars into pesos?
You can change dollars into pesos
at CADECA (Casa de Cambio / Exchange House). Don't change with people
in the street, it's not legal. Lately the exchange rate has been stable
at 1 dollar = 25 pesos. Dollars can be used everywhere. Other than
not being legal, that is why you should not change money in the street.
When changing money (dollars to pesos) you WILL NOT get convertible
pesos. Tourists changing pesos back to dollars DO NOT want convertibles
but dollars.
I've heard there are two different
kind of pesos. Is this true?
There is a little confusion regarding
currencies in Cuba. There are two currencies in Cuba now:
Convertible
Cuban Peso (CCP) - 1
ccp = 1 usd
Domestic Cuban Peso (CUP)
- 25 cup = 1 usd
The CCP is the equivalent of a Cuban
dollar. When Cubans want to buy dollars the exchange house gives
them convertible pesos instead of real American dollars. The Domestic
Cuban Peso (CUP) is used by the population to buy all goods and
pay all services. It s also used by the government owned companies.
When you visit an exchange house with dollars (usd) you leave
with pesos (cup). You can use pesos (cup) to buy in the farmers'
market, or pay public transportation. Most of the tourists don't
use pesos, just dollars. But certain type of tourists enjoy buying
in the farmers' marker, or taking buses instead of taxis, and
they'll need pesos. You can use pesos also to buy books. 90% of
goods in Cuba can be obtained with dollars.
How much money should I anticipate
spending each day, for everything?
If you are staying at a "tourist
hotel" about $200 per day should be enough. If you are the type
traveling with a backpack, staying in private houses, and buying
food in pesos, from $30 to $50 depending on where you are. (Cities
are more expensive.) Buying a package tour will of course reduce
the amount needed daily. Carrying traveler's checks is better
than carrying cash, but have enough cash for meals and taxis.
Many people find that carrying lots of one-dollar bills is helpful,
primarily for use as tips.
Can I use my credit card?
If you are a citizen of the U.S.
you cannot use your credit card(s) in Cuba. Only non-U.S. credit
cards are accepted. Banks and hotels accept Travelers Checks from
all countries, but not American Express. There are rumors that
banks and hotels now accept American Express travelers cheques
because they can be cleared through Canadian banks, but to be
safe, don't use them. It doesn't matter what your citizenship
is. Some people have bank accounts in England, Mexico, Canada,
Israel, etc. Even if they are U.S. citizens, they can use these
cards.
Where can I use my non-U.S. credit card?
Mostly any bank and stores in
shopping malls in major cities will accept non-U.S. credit cards.
Where can I cash my travelers
checks?
Banks and hotels. Banks are less friendly,
but you'll pay less.
Where can I cash my American Express
travelers checks which are from a United States bank?
Go to the second
floor of the Hotel Nacional, take your passport, your checks, and
the receipts from where you bought the checks. There are also one
or two other hotels which will cash AmEx checks from a United States
bank.
Shelter.
Can I stay in private homes in
Cuba?
Yes. You can go legal, illegal
or semi-legal. Legal is when you stay in a house paying taxes
to the government. They must have an inscription in the front
of the house. Illegal is when you stay in a house where the owner
pays nothing to the government. Semi-legal is if you stay in some
friend's house. Technically your friend should report to the Immigration
Office that there is a foreigner in his/her house, and prove there
is a close friendship or that the person is a member of the family.
There is also a $40 stamp you must get in your passport. (Most
of the people don't do that, and stay semi-legally.) We recommend
staying only in legal places or with friends. Prices vary from
15 to 35 per day.
Travel.
Is it legal for
United States citizens to travel to Cuba?
Yes. There are several
categories which are discussed thoroughly at http://www.cubatravelexperts.com/faq01.html.
Even U.S. citizens going on their own through Canada, Mexico,
etc., have reported few problems upon returning. If you take the
independent route, however, we recommend not showing up at U.S.
customs with your pockets or suitcases stuffed with Cuban cigars,
which are illegal to import. You can stay within the law even
by going on your own. Just be sure you know what the law is.
Is Cuba safe?
Based on the reports
of travelers going with groups associated with us, Cuba is one
of the safest countries to visit. Recently there have been reports
of the theft of items left untended in the tourist areas, similar
to other tourist areas around the world.
Should we go to
Cuba with a group or on our own?
This depends on what
you want to do. Read this trip report
by a couple who went on their own and tried to make contact with
the Jewish community, and the complications they ran into. To
visit synagoges or Jewish families in Cuba, we recommend you go
with an organized tour.
Can I rent a car
in Havana?
Yes, but hiring a car is not recommended
for getting around the city of Havana. The roads are badly signed
and there have been many accidents with tourists driving rental
cars. Here are two places
where you can rent a car:
Havanautos, Calle 36 505 entre 5 y 5a, Miramar, T 332369, F 331416
Transautos, Calle 21 entre N y O, Vedado, next to Hotel Capri.
How do I get to and from the
airport?
José Martí Airport is 18 km from
Havana. Turistaxi costs US$16-25 depending on time of day or night
and destination. Panataxi
are US$12-16. The Cubatur
desk will book a taxi for you from the airport. The return journey
in a private taxi could cost as little as US$10, but don't count
on it. City buses run from
Terminal 4 (Air Cubana terminal) to town, ask around. To the airport
from town, M2 buses leave from Parque Fraternidad, but are always
full, long queues, difficult with luggage.
I want to take a public bus to another city. Where is the terminal?
Long distance buses
Terminal de Omnibus Interprovinciales, Av Rancho Boyeros (Independencia).
See Information for travellers for advance booking addresses.
Also Víazul, from Av 26 entre Av Zoológico y Ulloa, Nuevo Vedado,
T 811413, 811108, 815652, F 666092, buses or minibuses usually
every other day to Varadero, Trinidad, Viñales via Pinar del Río
(and Varadero-Trinidad).
I want to visit
Cuba but I want to get away from the tourist scene and cities
and into the countryside. Do I have any options?
Yes. There are many groups
now conducting travel with a focus on biking, hiking, scuba, caving,
etc. Or you could just book a trip with Last
Frontier Expeditions.
Health.
Should I carry a
small pharmacy with me when I travel?
Yes, unless you want to pay outrageous
prices for medicines in Cuba at the International Clinic, even
if they had what you need. Always carry your own broad spectrum
antibiotic.
Do I need shots before I go to
Cuba?
No.
Can I drink the water there?
Some say yes: to be safe, no.
Social.
Can foreigners visiting Cuba
be invited into Cuban homes for social occasions (not to sleep)
and in general carry on some kind of social relationship with
them?
In general, Cubans are very friendly
and it's customary to invite friends for coffee or dinner. Read
this personal
account by a Canadian traveler.
Giving.
What is a good gift to take when
going to a home for a meal?
Wine or dessert if dinner, or cookies
if invited for coffee.
I want to donate a computer,
a year's supply of antibiotics, fifty children's books in Spanish,
and money for a Shabbat dinner. How can I do that?
Easy. Just go to this
page and contact any of the organizations listed. We personally
recommend all of these groups. Keep in mind that some items, such
as computers, are illegal for U.S. citizens to donate.
Children.
Is it appropriate to take a one-year-old
to Cuba?
Yes. He will have a good time
having fun in the swimming pool in the hotel. But carry with you
every single thing you need for the baby, including diapers and
pediatric medicines. (The hotel pools are solar heated - by the
sun, not panels - and can be cold. Check to see if the pool is
too cold for a baby.) Some baby needs can be found in dollar stores,
but it is best to be prepared by bringing what you need.
Other
questions.
What kind of personal toiletry
items should I take?
Toilet paper, just in case. (This
applies to most countries outside the States.) Carry a couple
of face cloths with you if you like to use one when you bathe
or shower.
What other items are useful?
Even if you are on a tour, it is
good to carry a beach towel. Always carry a sun hat, or an umbrella
for the sun or the extreme heat of the Oriente, sun guard, and
mosquito repellent.
Can I get my film developed in
Cuba?
The quality is not good, but yes,
you can develop your film in Cuba. Be sure to go to the store
chain PhotoService. They are the only ones providing a reasonable
service. Go with a private store only if you want to see how awful
your pictures could look. Wherever you go, you are taking the
chance that the chemicals will not be clean, creating hazy negatives
and poor prints. If you're unsure, wait until you get home.
Where is a good place to buy
souvenirs, music CDs, rum, and cigars?
The duty free shop at the airport
is a very good value and saves you carrying these items while
you are in Cuba.
What's the electricity, 110 or
220?
Most of Cuba is 110 but the hotels
that have been refurbished by European companies usually are 220.
Bring your converter. Take a dual electricity hairdryer although
most of the newer hotels have hairdryers.
Where do I go for good traditional
music?
There are Casas de la Trova around
the country, they are houses where traditional Cuban music can be
heard for free or for a minimal charge, thoroughly rec. de la Cultura
de Plaza, Calzada y 8, Vedado, concerts and shows, different artistes,
different times. For bolero Habana Libre hotel, T 32-9430).
To contribute to this list
please contact us.
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